RESOLVED - This incident has been resolved.

At 11 AM PST, Automated monitoring made us aware of a failure in one of our APIs. This caused some devices to fail to connect to SoftPoint, and also prevented users from logging into the SoftPoint dashboard. The source of the failure was identified and corrected within minutes of the report. We were able to confirm full functionality was restored by 11:27 AM PST.

INVESTIGATING - We are experiencing a service disruption with that would cause problems with payments and ordering features. We will provide updates as they become available.