The issue at this time appears to be resolved.

They have implemented a fix and we are continuing to receive successful write calls. We appreciate your patience and will continue to monitor.

The provide identified that an issue where writes to the Omnivore API are failing 100% of the time.

We are starting to already see sites recovering and able to make write calls such as sending payment, creating tickets, and adding items to checks.

The 3rd party provider believes that they have identified the issue and are working to resolve it.

It appears the issues are only effecting Aloha POS locations. We will provide more updates as they come available.

We are experiencing server error alerts from a 3rd party for a subset of locations that are using SoftPoint connected to another POS. We are currently working with the 3rd party provider to resolve their server errors that some locations are experiencing when communicating information back from SoftPoint to their POS.