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Downtime
SoftPoint Service Disruption
Dec 13, 2025 at 1:23am UTC
Affected services
Core Services
Resolved
Dec 13, 2025 at 2:24am UTC
RESOLVED - This incident has been resolved.
Affected services
Core Services
Updated
Dec 13, 2025 at 2:03am UTC
MONITORING - We are seeing processing times returning to normal, and will continue to monitor the situation.
Affected services
Core Services
Created
Dec 13, 2025 at 1:23am UTC
INVESTIGATING - We are experiencing a service disruption with POS integrations that would cause problems with payments and ordering features. We will provide updates as they become available.
Affected services
Core Services