Previous incidents

December 2024
No incidents reported
November 2024
Nov 21, 2024
1 incident

External POS Integration Services Experiencing Communication Issues

Degraded

Resolved Nov 21 at 07:55pm UTC

The issue at this time appears to be resolved.

They have implemented a fix and we are continuing to receive successful write calls. We appreciate your patience and will continue to monitor.

4 previous updates

October 2024
Oct 30, 2024
1 incident

Disrupted POS Services

Resolved Oct 30 at 01:36pm UTC

For a short duration for 15 minutes we experienced timeouts on a few of our servers that effected a subset of locations. The issue resolved itself and we have found the root cause to work on so this issue won't repeat itself.

Oct 03, 2024
1 incident

External POS Locations tickets slow to show on SoftPoint Tickets List

Degraded

Resolved Oct 03 at 08:05pm UTC

The issue is now RESOLVED!

The problem was that OLO (Omnivore) added Cloudflare that unfortunately took
down all their partners by blocking ips.

We are monitoring the resolution.

4 previous updates